Establishments with Internet access of the Basque Country that have processed formalities with the Public Administration by employment stratum and branch of activity (%). 2011

	All businesses				Businesses with 10 or more employees
	Total	Branch of activity			Total	Branch of activity
	% acc/business	Industry	Construction	services	% acc/business	Industry	Construction	services
Procedures carried out with Public Administration	61,8	61,9	63,6	61,4	85,2	89,7	81,8	84,1
To obtain information	55,1	54,0	55,7	55,1	79,2	79,4	74,9	79,8
To obtain printed matter and forms	54,6	53,5	55,2	54,6	79,3	84,3	75,5	78,0
To submit printed matter and completed forms	44,7	47,3	43,9	44,6	71,8	78,2	69,9	69,8
To process a fully electronic administrative procedure	38,6	40,5	39,6	38,2	65,3	72,1	60,1	63,5
To submit bids in an e-procurement system	8,8	7,8	7,1	9,2	16,0	10,7	10,2	18,9
To report social security contributions of employees	26,4	32,4	26,8	25,7	53,4	64,2	52,9	49,4
For corporation tax return	28,9	36,4	32,8	27,3	53,0	66,4	60,6	46,7
For valued added tax (VAT) return	32,2	41,3	35,8	30,6	56,7	72,9	62,0	49,9
For custom duties or special levies returns	9,4	17,9	6,9	9,0	22,6	40,0	14,9	17,3