| All businesses | Businesses with 10 or more employees | |||||||
| Total | Branch of activity | Total | Branch of activity | |||||
| % acc/business | Industry | Construction | services | % acc/business | Industry | Construction | services | |
| Services provided | ||||||||
| General information about the company | 98,9 | 99,0 | 99,8 | 98,7 | 99,3 | 99,5 | 98,2 | 99,4 |
| List or catalogue of goods and services | 68,6 | 65,7 | 68,0 | 69,1 | 70,2 | 70,5 | 66,4 | 70,7 |
| Direct payment of products/services | 13,6 | 3,2 | 4,3 | 16,1 | 14,0 | 3,2 | 1,2 | 19,8 |
| Follow up to orders | 13,8 | 7,1 | 5,8 | 15,7 | 15,7 | 7,8 | 4,3 | 20,1 |
| After sales service | 25,0 | 14,5 | 18,9 | 27,1 | 24,8 | 14,1 | 14,9 | 30,1 |
| Direct distribution of digital products | 7,9 | 2,6 | 1,9 | 9,4 | 9,3 | 2,7 | 2,4 | 12,6 |
| Protected transactions | 17,7 | 6,6 | 8,1 | 20,3 | 19,2 | 8,3 | 6,2 | 25,0 |
| Statement of information privacy | 44,8 | 29,4 | 33,9 | 48,1 | 54,0 | 38,2 | 34,8 | 62,4 |
| Information on offers of employment | 24,2 | 11,1 | 11,8 | 27,5 | 37,6 | 18,2 | 29,3 | 45,9 |
| Personalisation of contents for regular users | 15,0 | 7,1 | 9,5 | 16,8 | 17,1 | 9,5 | 10,2 | 20,9 |
| Accessibility for the disabled | 15,6 | 8,3 | 8,1 | 17,5 | 22,3 | 10,5 | 10,1 | 28,3 |
| Possibility to personalise or design products | 5,9 | 3,6 | 2,0 | 6,7 | 7,4 | 4,0 | 3,1 | 9,3 |
Units in Total: percentage of establishments.
Unit by Services offered: percentage of establishments with a website.
Date July 11, 2011
Source: EUSTAT. Survey on the Information Society -ESI Companies.