euskadi.net is the Basque Administration Internet Portal whose overall mission is to bring the Administration closer to the public.
euskadi.net aims to be a Portal which enables citizens and also companies to directly access the services offered by the Basque Administration and conveniently and simply interact with it, from requests for documentation, initiating an application, finding out the state of a specific matter or proceedings, to identifying the most suitable professionals for each case and if needed, arranging a meeting with them.
In short, it is a step further in the process undertaken by the Basque Government in consolidating a Culture of Service for its customers, for Basque Society as a whole.
euskadi.net provides everyone with ample information on the services offered by the Public Administration of the Autonomous Community of the Basque Country.
This sizeable amount of information is structured as a network made up of the following types of Portals:
The subject area Portals are structured so as to best suit the specific needs of each case, depending on the type and nature of their content.
euskadi.net will gradually be improving and extending its content. It will also gradually be offering the opportunity to carry out paperwork in the course of proceedings and make personalised queries on the state of individual cases.
The objective is to enable access, from this new Basque Administration Portal, to general information, proceedings and personalised queries on a variety of benefits and subsidies, grants, permits, registrations, etc., or any other service by the different Departments of the Basque Government, aimed both at the general public and specific sectors (companies, youth, etc.).
euskadi.net also wishes to be receptive to the opinions and demands of the Basque public, their associations, organisations and companies, etc. Therefore, it will have a meeting point for receiving opinions, requests or proposals that will help improve both the range of services of the Portal itself and the Administration in general.
In short, the new euskadi.net arises with a clear mission to serve Basque society and those who, from beyond its boundaries, need to communicate with its Administration.
If you are using a version of Microsoft Internet Explorer earlier than 5.5, you can download a free update of your browser at the web de Microsoft. Or you can download another free browser such as Mozilla Firefox at www.mozilla.org.
To correctly view and print some files you will need to have some free programmes installed, such as Adobe Acrobat Reader or the Microsoft Office viewers (in the event of not having Microsoft Office installed). Similarly, if you wish to access the video and/or audio content, you will need to install a programme to reproduce multimedia files. Below we offer three of the most widely-used options on the market. All these programmes can be downloaded for free by following the following links:
Free software needed to view and print documents in pdf format:
>> download Acrobat Reader
Free software made by RealNetworks to reproduce audio and video files:
>> download Real Player
Free software made by Microsoft to reproduce audio and video files:
>> download Windows Media Player
Free software made by Apple to reproduce audio and video files:
>> download QuickTime (en)
Free software made by Adobe to view files in Flash format (.swf):
>> download Adobe Flash Player (es)
Free software made by Microsoft to view and print Office files (does not allow documents to be modified/edited):
>> >> download Office document viewer (en)
Open-source code project for a free office suite.
>> download OpenOffice (es)
Free software made by Autodesk to view and print files in .dwf format (does not allow documents to be modified/edited):
>> download Autodesk DWF Viewer
7-Zip is freely distributed software that supports the best-known compression formats.
>> download 7-zip